Equity can support you in addressing concerns of inappropriate behaviour by:
- Assisting you in bringing an issue to the attention of an Engager
- Addressing certain concerns directly with the Engager
- Guiding you through the process of filing a formal complaint under Equity’s Bylaws
To ensure we can provide effective support, we encourage you to file a report as soon as possible. All reports are treated confidentially. Anonymous reports are accepted; however, they can limit Equity’s ability to follow up or take action. Equity will respond to your report within 2 business days.
If you require support related to your contract, please contact your Equity Business Representative directly.
For urgent issues, please phone 416-867-9165 (1-800-387-1856 toll-free) and follow the ‘in case of emergency’ prompts.
If you are in immediate danger, call 911.